Contacting us is easy - please use an email addresses below related to your inquiry. Generally you will receive a human response within hours, and always within 24 hours at the latest. Our email support is better than the phone support offered by many other Internet companies!

Accounting / Billing:
Use this address for billing inquiries and all other general financial matters. Need to make a payment? Running out of time? Pay online! Click here for more information.

       accounting@dte.net
World Wide Web Related:
Use this address to report any web-related problems. Also used for web-related questions and comments.

       webmaster@dte.net

Mailing List / Email Related:
These addresses are for all email-based problems, questions, or comments. All mailing list, email, responder, newsletter and announcement list inquiries should be directed to the postmaster. To report abuse of this system by others or complain about material originating from our servers, please email abuse@dte.net.

       postmaster@dte.net
       abuse@dte.net
FTP Related:
Send FTP account inquiries to this address.

       ftp@dte.net
All Others:
General administrative address for all inquiries that do not fit into one of the above categories.

       sysadmin@dte.net
Alternative Addresses:
You may use these addresses in the unlikely event that you cannot reach a dte.net address due to banning or other technical reason.

       sysadmin@darkterritory.com
       dte_net@hotmail.com
Mailing Address:
How to reach us by 'snail mail'.


       The Down To Earth Network
       PO BOX 27
       Montclair, CA
       91763

The Down To Earth Network does not provide telephone support for Internet services. Please use any of the above means to contact us instead. We regret any inconvenience this may cause, however dte.net customer surveys have indicated our customers prefer lower prices to telephone support.




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